Terms and Conditions

Conditions Applicable to Online Purchases on VieSunSpirulina.com

Online purchases made on the VieSunSpirulina.com website are subject to the conditions of sale stipulated below. Please take the time to read them attentively, as by making a purchase on the VieSunSpirulina.com website, you agree to be bound by these Conditions as well as by any amendments that VieSunSpirulina.com might make to them occasionally.

Limitation of Liability

Please note that the information presented on VieSunSpirulina.com reflects the data available to the company at the moment the website content was created. The information contained on the website is the best we were able to obtain on the subjects concerned. In spite of all the care employed by VieSunSpirulina.com to ensure the accuracy of the site, errors may have occurred.

There are no guarantees, expressed or implied, with respect to the VieSunSpirulina.com website and any of the information it contains. In spite of our vigilance to ensure the quality of our product displays, some actual items may vary slightly from the illustrations shown on the VieSunSpirulina.com website.

VieSun inc reserves the right to cancel an online order at any time, without any prior notice.

Targeted Clientele

The addition of an e-commerce section to VieSunSpirulina.com aims to give retailers the opportunity to enjoy the practical benefits afforded by this novel approach to shopping. Accordingly, VieSunSpirulina.com will only honour retailer-generated online transactions.

Creation of an Account on VieSunSpirulina.com

In order to make purchases on the VieSunSpirulina.com website, you must create an account. It is only possible to access your account with a unique login name and a password. Using a password in no way prevents VieSunSpirulina.com, its partners and its suppliers from accessing information protected by the password.

Login names and passwords cannot be shared. For security reasons, your login name and password must remain confidential, they must not be divulged to anyone and no other person must be allowed to use them, aside from an authorized representative of VieSunSpirulina.com. Additionally, it is essential for your password not to be obvious or easy to guess, for your password to remain secret and for it to be changed regularly. You must always terminate the connection to the website by following the proper procedure.

You are fully responsible for any use or misuse of your login name and password and any activity performed using this login name and password. You must ensure that any use of your login name and password is in keeping with the terms of this Agreement.

You must inform VieSun inc immediately in the event that your login name or password are used without authorization, or if you know or suspect that your login name or password have been lost or stolen or that another person has found them out or that they have otherwise been compromised.

All the login names and passwords remain the property of VieSun inc which reserves the right to cancel or suspend them at any moment, without prior notice to you or any other person, without making itself liable to you or any other person. Furthermore, under no circumstances is VieSun inc obligated to verify the identity of the user of a login name or password.

Methods of Payment/Billing

Check, credit cards are the only payment methods accepted when settling purchases online on VieSunSpirulina.com. Please note that the email confirmation you will receive shortly after placing an order on VieSunSpirulina.com will constitute your proof of contract with VieSunSpirulina.com. Please also note that you can’t view your order history at all times, to received a past purchase you need to contact viesun inc.


Orders placed on VieSunSpirulina.com will be billed at the price indicated on the site.

VieSunSpirulina.com reserves the right to modify the prices of the products sold through its website at any time, without prior notice. All the prices displayed on the VieSunSpirulina.com website are shown in USD Dollars.

The prices displayed on VieSunSpirulina.com do not include taxes and shipping charges.


VieSun inc gives you the opportunity to receive your product at the address register in our database. To change this address you need to contact us.

VieSun inc will not ship your order until your payment transaction is successfully completed.

Shipping charges vary according to the weight and size of the articles, and shipping delays vary according to destination. In general, the products ordered on the VieSunSpirulina.com website are delivered within 3 to 5 business days following the order confirmation in large urban centers and within 7 to 10 business days in remote areas or cities located outside the Province of Québec.

Your order is subject to the delivery rules and policies of Canada Post, UPS, Fedex, DHL the shipping service used by VieSun inc to deliver the goods ordered on its site.

Product Availability

VieSun inc makes every effort to stock sufficient quantities of products sold through its website. However, VieSun inc cannot guarantee the availability of such products. In addition, VieSun inc accepts no responsibility for damages resulting from inventory shortages or delivery delays.

If VieSun inc finds itself unable to deliver the product or products you ordered on its website, you will be notified by email.

Order Cancellations

To cancel an order made through the VieSunSpirulina.com website, simply contact Customer Service within the first 24 hours following the purchase by dialling 1-844-426-3253 from Monday to Friday, between 8:00 and 16:00 (Eastern Time). Please quote the order number mentioned in the email you have received and VieSun inc will credit your account with the amount of that purchase at the earliest possible convenience. Order already are not cancellable.

Merchandise Returns

VieSun inc accepts returns for items purchased on VieSunSpirulina.com in the first 30 days following the purchase, under the condition that they were received defective or damaged. The total amount of the returned merchandise purchased online will be credited to the account debited at the time of purchase.

You may return merchandise in its original packaging, accompanied by a copy of the order confirmation email received at the time of purchase, contact us.

Upon receipt of your parcel, we will credit your account and notify you by email.


If the merchandise was in good condition at the time of delivery, you must assume all costs connected with the delivery and return.

However, if the merchandise was found to be damaged or defective at the time of delivery, or if the item received is not what you ordered, VieSun inc will refund both the cost of the merchandise and the shipping costs.


VieSun inc cannot be held liable for damage sustained by the merchandise while it is being returned. It is therefore in your interest to select a recognized shipping service that offers insurance.


VieSun inc provides a replacement warranty or will grant refunds on products purchased on VieSunSpirulina.com within the first 10 days following the purchase. This warranty only concerns defective products.

Privacy Policy

VieSun inc collects and uses your personal information for the sole purpose of conducting its operations and will not divulge it to a third party unless it is necessary to do so in order to provide you with adequate service. Your personal information will never be divulged for the purpose of solicitation or in exchange for payment.


Should VieSun inc be found liable pursuant to a claim by one of the clients on its website, this liability would be limited to the amount paid by the client to VieSun inc the purchase of products through its website.

The foregoing notwithstanding, customers are entitled to all the rights granted by applicable laws and regulations and must abide by the provisions of the same laws and regulations. The laws of the Province of Québec govern the relationship between the parties. Any dispute arising from sales or credits, or from any breach of the provisions that apply to VieSun’s online sales will fall under the jurisdiction of the Québec courts.

Force majeure

Clients who use the website understand that VieSun inc cannot be held responsible for failure to meet its obligations, or for any damages and/or losses incurred as a result of a fortuitous event or act of God.

Customer Service Contact Information

For any question concerning the VieSunSpirulina.com website or your order, do not hesitate to contact customer service.

Other Matters

If any provision of this Agreement is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed to be severed from the rest of this Agreement and shall not affect the validity and enforceability of any remaining provisions.

The provisions of this Agreement will ensure to the benefit of and be binding upon each of VieSun inc and its providers and each of their respective successors and assigns and related persons, and you and your heirs, executors, administrators, successors, permitted assigns, and personal representatives. You may not assign this Agreement or your rights and obligations under this Agreement without the express prior written consent of VieSun inc which may be withheld in VieSun’s sole discretion. VieSun inc may assign this Agreement and its rights and obligations under this agreement without your consent.

No waiver, express or implied, by either party of any breach of or default under this Agreement will constitute a continuing waiver of such breach or default or be deemed to be a waiver of any preceding or subsequent breach or default.

Any rights not expressly granted by this Agreement are reserved to VieSun inc

This Agreement is subject to change without notice.